There are many different tools available that can help you to set up a chatbot yourself that don’t require you to have any complex technical knowledge. Some of the low-cost tools you can use are Chatfuel, Botsify and Sequel.
Today, we’re going to go through a step-by-step guide of how to create your own chatbot using Chatfuel. You can find out more about our social media management services here.
Click the + to start a new chatbot
Connect your chatbot to Facebook
Select which business page you want to associate your chatbot with
Click automate in the sidebar to start building your chatbot
Create your welcome message
Add the features and buttons of the card you’ve chosen
Add responses for the most common customer questions
Add new blocks with cards and buttons areas you need your chatbot to help with
Test your chatbot and adjust to iron out any glitches or dead ends